Terms and conditions

These general terms and conditions governs your use of, and purchases from, the domains www.airinum.com and their subdomains (henceforth: the site) and will be valid for all your future transactions with Airinum AB (henceforth: Airinum; may also be refered to as ‘us’) and visits to the site. By making a purchase from, or using, the site you have agreed to these Terms and Conditions, and entered into a binding agreement with Airinum. Please make sure that you have read and understood these Terms and Conditions when using our site. Airinum reserves the right to revise these Terms and Conditions and users are responsible for keeping themselves updated with such changes.

Orders submitted by you are subject to acceptance by us. We may choose not to accept your order and reserve the right not to deliver for any reason without any liability to you. Examples of when we may not accept your order include, but are not limited to, production problems or if we are unable to authorize your payment. When we have received your order you will receive an automatic e-mail confirming your order. Note that the confirmation e-mail is only an acknowledgement that we have received your order and not an acceptance of your order. Once the order has been processed you will receive a shipping confirmation e-mail. If we are out of stock, and would sell pre-orders, we will clearly display this at the check-out station. In these cases, Airinum can not guarantee that ordered items will be delivered in near time, but Airinum will give the best estimation possible. Neither can Airinum guarantee that the content on the page is free of inaccuracies or typographical errors at all times, nor can Airinum guarantee that all information is up-to-date and Airinum may at any time amend the content of the site. Airinum holds the right to change prices, correct incorrect prices on all orders as well as final sales and will give you the option of placing a new order with the correct price or cancelling your order. We reserve the right to limit the quantities of Airinum products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order. All attempts at fraud will be reported to the police and Airinum reserves the right to cancel the purchase if any suspicion is raised.

You may purchase products on the site for personal use only and not for resale. By placing an order on the site you certify that you are purchasing the product for your own personal use and not for resale and that you accept our Terms and Conditions. We reserve the right to refuse orders for any reason without explanation.

Airinum has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible but we reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the products. We cannot guarantee that colors on the website will be true to life. This depends partly on color settings of your computer and monitor. Furthermore, the technical specifications provided on the product is estimated to our best knowledge, based on input from suppliers and independent test institutes. The products are made to improve health, but we cannot guarantee health improvements. Furthermore, we reserve the right from any errors on the product, and emphasize the importance for each user to check each individual product for each credible functionality. Airinum will provide guides for how to check this under our ‘Get Help’ section. What is more, if the product is used under the wrong condition, not recommended by Airinum e.g. chemical labs, industrial use, medical use and any other usage rather than civil use, Airinum reserves the right of inadequate performance. In fact, if used incorrectly, Airinum acknowledges the risk of leaving a bad impact on the wearer's health, both on skin and respiratory areas, and recommend any wearer to seek consultation with Airinum if unsure of the masks usage and function. Thus, Airinum reserves the right to any harmful impact of the mask if used incorrectly. Moreover, mask usage by children should be done under supervision of adults. The mask contains spare parts than should not be eaten or inhaled. Finally, the mask is not to be used for hiding the identity linked to terrorism, robbery, hulligan-attacks or any other illegal events. The intent of the Airinum mask is to help people in need to breathe cleaner air to stay healthier.

Prices on the global site are in US Dollars. For customers visiting the site from countries with other local currencies than US Dollars, an estimated conversion to the local currency based on the current exchange rate may be displayed. All customers are billed in US Dollars and the final price charged to your account or credit card will be calculated in accordance with the applicable exchange rate on the day your bank or credit card company processes the transaction (according to their rates). Airinum has no control over these rates and do not take responsibility for any potential exchange rate differences or exchange fees levied by your bank. Prices do not include delivery charges such as custom, tax or VAT. You will be responsible for payment of any such import duties and taxes. Airinum has no control over these charges and cannot predict their amount. For further information we suggest you contact your local customs office and other relevant parties before placing your order. Airinum may vary the prices of Products listed on the site at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a Dispatch Confirmation. If you have been charged the wrong amount in the web shop Airinum will give you the option to place a new order with the correct price or cancelling your order. Airinum however reserves the right to cancel your order prior to dispatch should we find that the price is incorrect. In such case we will notify you by e-mail. We are under no obligation to provide goods to you at an incorrect lower price, even once we have sent a Dispatch Confirmation to you, if the pricing error is obvious and unmistakeable and could have been recognised by you as an error.

Promotion codes are limited to one time per customer and cannot be combined with other offers, if not otherwise explicitly stated. Promotion codes and offers are only valid within the explicitly set time or as far as we have stock and not applicable to previously placed orders.



Subscription period
You will be billed in advance on a recurring and periodic basis (such as every third, sixth or ninth month), depending on the type of Subscription plan you select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Subscription cancellations
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. 


We offer safe payment by credit and debit card. All payments are processed using Stripe, a PCI certified payment system. We accept payments with Visa, MasterCard and American Express. Payments are debited when the order has been made. When paying by card you will be asked for the card number, the name of the cardholder, its period of validity and the CVC code. We do not store any credit card information and all information is encrypted using SSL encryption, which prevents unauthorized access to card details. There is no extra charge for card payments. In the event no payment has been received after submitting your order Airinum may automatically cancel your order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it.

Airinum ships worldwide. Further information will come regarding delivery by email when time is ready for orders to be shipped. Prices on the website do not include delivery charges such as custom, tax or VAT (except EU). You will be responsible for payment of any such potential import duties and taxes. Airinum has no control over these charges and cannot predict their amount. For further information we suggest you contact our customer service, your local customs office and other relevant parties before placing your order.

Airinum will accept returns and exchanges for item(s) which has been sold by Airinum within 30 days after delivery. Returned items must be in original packaging condition (unopened plastic wrap). Returns that do not satisfy these requirements will not qualify for a refund or an exchange, they will be discarded and will not be sent back to the sender. Shipping and delivery fees are non-refundable but we will provide a free return shipping label for each order. For further information about our return/exchange instructions, visit our support page. If you received a damaged, defective, or incorrect item(s) sold by Airinum, please reach out to our customer service team by email at support@airinum.com and they will help you.

Our absolute ambition is to have products in stock at all times, this is of utmost importance when it comes to replacement filters. We want nothing else but being able to offer the best service to our existing customers and we appreciate that having enough replacement filters is crucial. However, due to relying on external partners for production, and especially the sourcing of raw material for manufacturing of filters, there is a risk that we won't be able to offer replacement filters at all times. Therefore we want to emphasize that we can not guarantee supply, even to existing customers, and by purchasing our products, you are aware of this information. This means no refunds will be issued due to replacement filters being sold out (out of stock). 

All intellectual property rights, such as trademarks and copyright, on the site and in the material published on it are owned by or licensed to Airinum and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Airinum. You may not modify the material in anyway, without the prior written permission of the copyright owner. For press inquiries, please visit our press page. What is more, Airinum is investigating several patents and design rights of their products, in which case product copying or other disputing activities can be considered illegal and may be brought under charges.

The Airinum website may include user generated content, e.g. from social media applications. Airinum does not claim any ownership in rights in such content (images, photos, videos, etc.) and take no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise are offended by such content, please contact us at support@airinum.com.

When ordering a product on the site you will be asked to fill in your personal information. Upon purchase you agree to this information being stored in accordance to Airinum’s privacy policy in order to fulfill our agreement to you as a customer. All personal information saved at the site will be handled with the utmost care. Airinum treats all personal information confidential and it will not be sold or used for any other purposes than to process and fulfill your order and ensure the best service possible. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. You have the right to request access to your data and if there is anything wrong you may have it changed or removed. If this is the case, send us an e-mail clearly stating your name, e-mail address and a short description of the matter. When completing an order you have the option not to receive any promotional information or newsletters from Airinum. If you no longer wish to receive information that is not necessary to fulfil your order, please unsubscribe directly in the e-mails by clicking the “Unsubscribe” button in the footer of the mailing in question or contact us by e-mail at support@airinum.com. For security reasons, we do not store any payment information in our database.

Cookies are used in the site, in order to improve your experience of the site. As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. Site users have the option to accept or disable cookies through their browsers, as well as being notified when a cookie is to be activated. This enables you to reject usage of this cookie or erase the cookie at the end of your visit. If you choose to disable your cookies or erase cookies, your user experience may be limited.

Airinum reserves the right to terminate your account and/or use of the site at its sole discretion. For example if Airinum suspects that you have in any way breached the Terms and Conditions. Such termination can be made without prior notice.

Airinum's responsibility for errors in connection to delivery is limited to existing conditions of sale. Airinum bears no direct or indirect responsibility for example, but not limited to, production problems, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm. Part of the services mediated through the site are maintained by outside organizations. Where Airinum acts as an agent for such services, we cannot be held responsible for any errors resulting from their activities. Airinum cannot be held responsible for any damage caused from using, or not being able to use, the site. Airinum cannot guarantee a problem-free, uninterrupted, and secure access to the site. The site may contain links to other website beyond our reach. We cannot be held liable for content or privacy policies of such sites.

We have the right to assert force majeure in the event of war, warlike events, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster, bankruptcy or the like. This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we would attempt to notify you. Under such circumstances, Airinum will attempt to resolve all issues in a timely manner.

The laws of your country may differ from Sweden and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our site.

The website airinum.com and registered domain is owned by Airinum AB. The company is registered in Sweden. Our corporate identification number is 559017-6870.

These Terms and Conditions were last updated on 2021-02-15